

Implementation & Integration Services
Implementation & Integration Services
Align every system to your customer experience.

What we do
Technology implementation that works from day one — integrated, configured, and tailored to your business needs.
1
3rd‑party platform implementation
Handling the deployment and configuration of platforms such as Conpeek, Daktela, Thulium, CRM, WFM, and QM systems. Each implementation is tailored to align with your specific workflows, KPIs, and business requirements, ensuring optimal usability and performance from day one.
2
System integration
Connecting telephony systems, CRMs, and backend platforms using REST or GraphQL APIs. Thanks to our agile API integration approach, we significantly reduce implementation time and help you realize business value faster.
4
Solution deployment
Implementing AI agents and custom analytics dashboards, embedding them smoothly into your existing desktop environments and communication channels. This ensures seamless functionality and a unified experience across systems.
Faster time-to-value
Expert deployment and API integration speed up system launches and reduce internal IT workload.
Seamless platform alignment
CRM, WFM, QM, and AI solutions are configured to fit your specific workflows, metrics, and customer touchpoints.
Reduced operational complexity
One partner handles the setup, customization, and embedding of tools—freeing up your teams to focus on results.
Future-ready architecture
Scalable integrations and AI deployments support evolving CX strategies without the need for major rework.
Get a personalized service proposal.
Get in touch
Looking for a customized solution or RFP proposal?
Our expert will contact you within 24 hours to discuss your needs.