Assist Me
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Assist Me
Instant answers from your knowledge base, giving your customer support team fast, verified information in seconds
How can you use it?
Quick access to accurate information reduces response times and improves customer service quality.
Significantly reduces the workload on team leaders and support staff, especially during high recruitment periods.
Streamlines onboarding process and supports new employee training with instant access to knowledge.
Case study
AI knowledge assistant for contact centers
To speed up agent onboarding and reduce information search time during peak season, Axendi launched Assist Me—an AI assistant in Microsoft Teams. In one e-commerce project, it handled 1,500+ interactions and delivered over 5,000 answers, helping agents work faster and more accurately, even during peak periods.
Get a personalized service proposal
The system features seamless integration with Microsoft Teams and Power BI, complete with user feedback module, comprehensive analysis and database capabilities, and dedicated training module.
Powered by GPT technology, our AI agent enables advanced conversations with accurate, context-aware responses. The system continuously learns and improves, adapting to evolving organizational needs and becoming more accurate over time. It can be implemented across any industry, provided relevant knowledge is supplied during setup.