Social media

Small title

Social Media Management Services

Engage customers where they already are—with speed, accuracy, and brand voice integrity.

What we do

Comprehensive online brand support covering content creation, communication, and customer interaction.
1
Community management
Strengthening your brand image through proactive community management and meaningful audience engagement.
2
Advertising
Maximizing your advertising results through tailored strategies, performance analytics, and creative content that engages your audience and supports your business goals.
3
Publishing & scheduling
Boosting content performance with smart scheduling, platform-specific strategies, and audience-focused delivery.
4
Reporting & analytics
Turning data into action with reports that reveal what drives results, where to improve, and how social performance supports business goals

What you get

Clear outcomes, real impact, and solutions that support smarter, more efficient business performance.
Data-driven strategy and optimization

Analyze every post, comment, and campaign using real performance data to refine your strategy and stay ahead of trends

Flexible, scalable support

Design scalable social media services dedicated to match your pace, your audience, and your campaign calendar.

Protecting your brand in real time

Monitor interactions in real time and protect your brand with responsive, well-trained moderation teams.

Dedicated, consistent teams

Ensure consistent tone and brand messaging with dedicated social media teams assigned to your project.

Trusted by

Proven through experience.
Chosen for trust.

Axendi is a partner we fully trust. The team is engaged, highly competent and in our view demonstrates a high level of professionalism. We value their care for people, proactive attitude and ongoing support in helping us achieve our goals. What stands out is the very individual and flexible approach to the changing needs of the client.

Dimitr Kołodyński
CDMO Head of Advocacy & Care

A reliable and proven outsourcing partner enables us to achieve our goals and quality standards in the most efficient way. (…) Axendi supports us in fulfilling our objectives, especially during peak periods of customer engagement.

Anna Chmielewska
Customer Service Section Manager

We value our cooperation with Axendi for its atmosphere of trust, professionalism, and a true partnership approach. The team stands out with its problem-solving creativity, independence, and strong commitment. These are true professionals we can rely on.

Mariusz Pietuszyński
CEO

The Axendi team effectively supports our business – they generate sales leads, successfully implemented a motor insurance claims registration project, and maintain proactive communication with both our team and our dealer network. They’re a partner who truly contributes to our operational success and project growth.

Volvo Team

We value our collaboration with the Axendi team for their high level of flexibility, transparent communication and partnership-driven approach. The relationship is built on mutual understanding, trust and continuous commitment to improving efficiency together, which significantly supports the achievement of our shared goals.

Małgorzata Tkaczyk
Acting Remote Customer Meeting Point Manager, IKEA

We value our cooperation with Axendi for their effectiveness and consistently high service quality. The team operates based on proven processes and deep operational expertise, consistently meeting our expectations and responding quickly to our needs. Every project is handled with great care and precision.

Aneta Sawczuk
Marketing Project Manager

Working with Axendi is a true partnership built on mutual understanding and trust. We particularly value their flexible approach - the team quickly adapts to our changing business needs and actively suggests improvements. When entrusting direct customer contact to an external company, security and confidence that the partner acts as part of our team are crucial. Axendi fully meets these expectations.

Marta Maciejczak
Customer Support Manager

What we value most in working with Axendi team is their flexibility and consistent focus on quality at every stage. They adapt to our evolving needs without compromising standards. Data security is clearly a priority, which strengthens our trust and ensures compliance with internal and industry requirements.

Arkadiusz Bartoszek
Head of Customer Service

Get a personalized service proposal.

Our process

How we work
1

Understanding your needs

CX challenges mapped. Business goals decoded.
2

Tailoring CX solutions

Custom-built strategies aligned to your business DNA. 
3

Onboarding & training

Train-the-trainer programs for seamless handoff.
4

Real-time reporting 

Transparency delivered through live performance dashboards.
5

Continuous monitoring

We track, learn, and optimize on the go. 
6

Quality assurance 

Rigorous reviews to ensure every touchpoint meets your standards.
7

Smart scaling 


People and tech scaled responsibly — with excellence intact.