Product information
Product Information Services
Deliver up-to-date product support, effortlessly.
What we do
Work with specialists who know platform rules and best practices to optimize your product presence everywhere it matters.
Deliver accurate, consistent, and engaging product information with a structured approach to quality and standardization.
Meet demand during peak seasons or large catalog updates with flexible teams and fast turnaround times.
Case study
Large-scale management of complex CX operations for Allegro
Axendi has expanded from single-channel support to a fully integrated, multichannel service for Allegro’s buyers and sellers. Across five communication channels—email, chat, callback, helpline, and Messenger—in Polish, Ukrainian, and Czech, our 450+ agents provide scalable, high-quality assistance. From onboarding and technical support to dispute resolution and platform navigation, we ensure seamless customer interactions as Allegro continues to grow.