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Real Estate

Real Estate

Comprehensive business process management

Innovative operational support for the real estate sector

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Process optimization for maximum efficiency

We provide multilingual and multichannel support for business process management and contact center operations, ensuring professional communication with clients and partners across various markets. Our comprehensive solutions support administration, back-office operations, and process automation for the real estate industry.

Compehensive customer support & BPO services

Managing customer service offices

Operating full-service contact points to handle inquiries, complaints, and daily customer interactions.

Helpdesk support for commercial tenants

Assisting tenants in using landlord portals and digital tools, resolving technical issues, and ensuring smooth communication.

Onboarding for loyalty programs

Guiding users through registration and providing support for system and application use.

Inquiry line for partnerships

Responding to inquiries about services, offers, and partnership conditions across multiple channels.

Support in financial settlements and reporting

Assisting with billing processes, payment tracking, and reporting in line with lease agreements.

Assistance in soft debt collection processes

Contacting clients to remind them of payments, clarify outstanding balances, and encourage timely settlement.

CATI research

Carrying out structured telephone interviews to gather customer insights and measure satisfaction.

Back office support

Managing documentation for customer service and financial processes, ensuring accuracy and compliance.

Sales support

Scheduling appointments, generating and qualifying leads to support business development.

Trusted by

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Lite e-commerce partership with Axendi
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Resources you can count on

With years of experience, strategically located delivery centers, and a strong operational infrastructure, Axendi has the resources to deliver CX solutions with speed, flexibility, and consistency.

16
years on the market
6
operational centers in 4 cities
~1,700
agents
15
spoken languages
28
technologies and systems available for integration
2M
AI-driven interactions handled annually

Looking to outsource your customer experience processes?

Let’s talk. We specialize in B2B outsourcing for contact center, helpdesk, telesales, and other BPO services and technology.

Share your business needs in the form and one of our experts will contact you within 24 hours to discuss your project scope, delivery model, and pricing.