Contact center operations
E-commerce
Technologies
Real Estate
Real Estate
Comprehensive business process management
Innovative operational support for the real estate sector
Process optimization for maximum efficiency
We provide multilingual and multichannel support for business process management and contact center operations, ensuring professional communication with clients and partners across various markets. Our comprehensive solutions support administration, back-office operations, and process automation for the real estate industry.
Compehensive customer support & BPO services
Managing customer service offices
Operating full-service contact points to handle inquiries, complaints, and daily customer interactions.
Helpdesk support for commercial tenants
Assisting tenants in using landlord portals and digital tools, resolving technical issues, and ensuring smooth communication.
Onboarding for loyalty programs
Guiding users through registration and providing support for system and application use.
Inquiry line for partnerships
Responding to inquiries about services, offers, and partnership conditions across multiple channels.
Support in financial settlements and reporting
Assisting with billing processes, payment tracking, and reporting in line with lease agreements.
Assistance in soft debt collection processes
Contacting clients to remind them of payments, clarify outstanding balances, and encourage timely settlement.
CATI research
Carrying out structured telephone interviews to gather customer insights and measure satisfaction.
Back office support
Managing documentation for customer service and financial processes, ensuring accuracy and compliance.
Sales support
Scheduling appointments, generating and qualifying leads to support business development.
Get a personalized service proposal.
Resources you can count on
With years of experience, strategically located delivery centers, and a strong operational infrastructure, Axendi has the resources to deliver CX solutions with speed, flexibility, and consistency.
16
years on the market
6
operational centers in 4 cities
~1,700
agents
15
spoken languages
28
technologies and systems available for integration
2M
AI-driven interactions handled annually
Looking to outsource your customer experience processes?
Let’s talk. We specialize in B2B outsourcing for contact center, helpdesk, telesales, and other BPO services and technology.
Share your business needs in the form and one of our experts will contact you within 24 hours to discuss your project scope, delivery model, and pricing.