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Trainer’s Growth Hub – How we develop trainer competencies at Axendi

Company Team

Effective training is one of the foundations of operational quality. In project-driven environments where the pace of change is high and client expectations continue to grow, trainer competencies have a direct impact on team performance.

That is why at Axendi we are developing the Trainer’s Growth Hub – our internal trainer academy designed for Team Leaders and professionals who deliver or plan to deliver project-based training.

This program not only builds confidence in the trainer role, but above all increases training effectiveness and supports sustainable team development.

What is Trainer’s Growth Hub?

Trainer’s Growth Hub is a five-month, hands-on development program built around a train-the-trainer framework. Its objectives are to:

  • prepare participants to independently design and deliver training sessions,

  • increase the quality and effectiveness of training activities across projects,

  • develop competencies in group facilitation, communication, and participant engagement.

The program is designed for Team Leaders and Support Agents who play a direct role in developing others and shaping team performance.

4th edition in numbers

The current edition of Trainer’s Growth Hub represents structured, measurable development:

  • 5 on-site sessions (March–July),

  • 63 training hours,

  • 9 workshops,

  • 20 participants,

  • 4 key thematic areas.

This is not a one-off training session, but a comprehensive development process.

 

Why does Trainer’s Growth Hub matter?

At Axendi, project-based training is part of everyday operations. Its quality directly impacts:

  • the speed of onboarding new team members,

  • the consistency of service standards,

  • KPI achievement,

  • overall team stability.

Trainer’s Growth Hub strengthens the competencies of those responsible for transferring knowledge and developing others. As a result, training sessions are better designed, more engaging, and more effective.

Development that creates lasting impact

Participants design their own original training programs, working with real project cases and building scenarios tailored to the specific needs of their teams. Importantly, the program concludes with a certification confirming the competencies gained — preceded by a knowledge assessment and a positively evaluated supervision of the training sessions they deliver.

Trainer’s Growth Hub demonstrates how, at Axendi, development is translated into practical skills and measurable business results.

Because strengthening trainer competencies is an investment in the performance of the entire organisation.

Katarzyna Wawruch standing in a black blazer dress with gold buttons, hands gently clasped at the waist, against a plain light gray background.

Katarzyna Wawruch

Quality & Training Manager, Axendi