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Axendi

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Articles

FCR proven improvements methods from Axendi
Contact center Customer service E-commerce Outsourcing

Proven strategies to improve FCR in e-commerce call centers

19.05.2026
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E-commerce Contact center operations Customer service

How to scale e-commerce customer service: Strategies, automation, staffing, and AI

08.05.2026

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Blurred modern office space with people in business attire walking, talking, and working at desks and small tables near large glass windows.
Uncategorized

New members of the Management Board of Axendi | Axendi

20.03.2018
Customer service agent wearing a headset works at a desktop computer in a modern office, with other agents at nearby stations and a green apple on the desk.
Uncategorized

Ewa Czarnecka about video chats for ccnews.pl

11.01.2018
Diverse customer service team working at computers in a bright office, with a woman using a wheelchair in the foreground taking a phone call.
Uncategorized

Axendi expands its operational center in Lublin

03.10.2017
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Uncategorized

Joint Axendi and Affidea Project awarded with the “Złota Słuchawka”

21.06.2016
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