The Future of CX – Insights, Tools & Trends | Axendi Blog

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Woman wearing a headset gestures while speaking during an online meeting, sitting at a desk with a laptop and headphones in a bright, modern office.

What features and functions should voicebot have?

Person working at a computer in a modern office, viewing a screen displaying a glowing digital brain and circuit-like interface, with code visible on nearby monitors.

How does AI support competency testing?

Golden trophy cup on a dark background, dramatically lit with bright light reflecting from its polished surface.

Polish Contact Center Awards

Woman wearing a VR headset gestures excitedly at a conference table while two colleagues watch in a modern office with travel-themed posters on display.

2022 results: Axendi – Leading contact center company in Poland

Person wearing a VR headset reaches out with one hand and touches the device with the other, standing in blue and pink neon lighting against a gradient background.

Human resources

VR development workshops

Silver trophy cup on a black base, standing in front of draped metallic fabric on a dark background.

Axendi in two prestigious rankings

Team of coworkers collaborate at a large shared desk in a bright office, working on laptops and desktop monitors while one colleague stands and points at a screen.

Axendi outsourcing company: New operations center in Rzeszow

Three modern glass awards with wooden bases, including a central trophy featuring a golden star on a textured glass panel.

Economic award of the president of the city of Lublin

Two colleagues in a glass-walled office shake hands over a desk with open laptops and documents, suggesting a successful business meeting or agreement.

Customer experience trends survey report

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