Axendi
Solutions
Advisory
Solving CX challenges with expert guidance and proven frameworks.
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Research & Audit
Operational Audit, Technology Audit
CX Strategy & Design
Customer Service Strategy Design, Technology Selection & Evaluation
Technology Consulting
System Assessment & Optimization, Automation & AI Strategy,
Axendi Value Academy
Skills & Behavioral Assessment, Personalized Training Programs
Technology
Implementing AI tools and building custom solutions that drive business performance.
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Axendi Interactions
Primebot, Assist Me, Train Me
Axendi Analytix
Support My Team, Give Me Insights
Axendi Automations
Update Me, Structure My Tickets, Schedule Us
Axendi Insights & Quality
Train Me, Update Me
Implementation & Integration
3rd-Party Platform Implementation, System Integration
Delivery
Outsourcing of end-to-end customer service processes and delivery of large-scale CX operations.
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Contact Center
Customer Service, Infoline, Helpdesk
BPO
AML & KYC, Document Processing, Product Information
Industries
E-Commerce and Retail
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Insurance
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Banking & Finance
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Foundation & Non-profit
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Healthcare
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Telecommunications
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Automotive
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Logistics & Transportation
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Business Service
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Real Estate
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E-commerce and retail
Boutique-level customer care for L’Oréal
26.11.2025
Management of large-scale and complex CX operations for Allegro
01.06.2025
Assist Me: AI knowledge assistant for contact centers
29.04.2025
Support My Teams: Smart performance analytics for contact center teams
29.04.2025
