Axendi
Solutions
Advisory
Solving CX challenges with expert guidance and proven frameworks.
More
Research & Audit
Operational Audit, Technology Audit
CX Strategy & Design
Customer Service Strategy Design, Technology Selection & Evaluation
Technology Consulting
System Assessment & Optimization, Automation & AI Strategy,
Axendi Value Academy
Skills & Behavioral Assessment, Personalized Training Programs
Technology
Implementing AI tools and building custom solutions that drive business performance.
More
Axendi Interactions
Primebot, Assist Me, Train Me
Axendi Analytix
Support My Team, Give Me Insights
Axendi Automations
Update Me, Structure My Tickets, Schedule Us
Axendi Insights & Quality
Train Me, Update Me
Implementation & Integration
3rd-Party Platform Implementation, System Integration
Delivery
Outsourcing of end-to-end customer service processes and delivery of large-scale CX operations.
More
Contact Center
Customer Service, Infoline, Helpdesk
BPO
AML & KYC, Document Processing, Product Information
Industries
E-Commerce and Retail
More
Insurance
More
Banking & Finance
More
Foundation & Non-profit
More
Healthcare
More
Telecommunications
More
Automotive
More
Logistics & Transportation
More
Business Service
More
Real Estate
More
Utilities
More
Case Studies
About
Career
Blog
pl
de
Contact
Contact center
Outsourcing
Contact center
Customer service
What do outsourcing call center services include? A complete guide for businesses
16.11.2025
BPO
Company
Contact center
Team
The harder it gets, the more interesting it becomes. Ewa Czarnecka in conversation with Forbes.
14.11.2025
Banking & finance
Company
Contact center
Customer service
E-commerce
Healthcare
Outsourcing
From first contact to expert support: Axendi’s 4-tier support model
26.09.2025
Banking & finance
BPO
Contact center
Customer service
E-commerce
Healthcare
Axendi’s cooperation and pricing models for contact center services
26.08.2025
BPO
Contact center
E-commerce
Technologies
Uncategorized
How to assess and choose an outsourcing company?
18.06.2025
BPO
Contact center
Outsourcing
Polish outsourcing companies compared to global BPO and SSC centers
01.06.2025
Technologies
Contact center
E-commerce
Voicebots and chatbots – tools for resolving customer issues at first contact
01.04.2025
Outsourcing
Contact center
Call center services to deliver outstanding CX in 2026
28.01.2025
Contact center
CX strategy
Outsourcing
What is CATI market research?
20.11.2024