Axendi
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Advisory
Solving CX challenges with expert guidance and proven frameworks.
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Research & Audit
Operational Audit, Technology Audit
CX Strategy & Design
Customer Service Strategy Design, Technology Selection & Evaluation
Technology Consulting
System Assessment & Optimization, Automation & AI Strategy,
Axendi Value Academy
Skills & Behavioral Assessment, Personalized Training Programs
Technology
Implementing AI tools and building custom solutions that drive business performance.
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Axendi Interactions
Primebot, Assist Me, Train Me
Axendi Analytix
Support My Team, Give Me Insights
Axendi Automations
Update Me, Structure My Tickets, Schedule Us
Axendi Insights & Quality
Train Me, Update Me
Implementation & Integration
3rd-Party Platform Implementation, System Integration
Delivery
Outsourcing of end-to-end customer service processes and delivery of large-scale CX operations.
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Contact Center
Customer Service, Infoline, Helpdesk
BPO
AML & KYC, Document Processing, Product Information
Industries
E-Commerce and Retail
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Insurance
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Banking & Finance
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Foundation & Non-profit
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Healthcare
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Telecommunications
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Automotive
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Case Studies
About
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Company
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Technologies
A new dimension of HR. AI, technology, and future-ready skills. HR Arena Rzeszów 2025
18.12.2025
Company
Customer service
Team
Customer-centric culture at Axendi: Designed for people, delivered with purpose
02.12.2025
BPO
Company
Outsourcing
Technologies
BPO & SSC Trends 2026 Conference: Expert Notes
26.11.2025
BPO
Company
Contact center
Team
The harder it gets, the more interesting it becomes. Ewa Czarnecka in conversation with Forbes.
14.11.2025
Banking & finance
Company
Contact center
Customer service
E-commerce
Healthcare
Outsourcing
From first contact to expert support: Axendi’s 4-tier support model
26.09.2025
Company
Team
Volvo Masters: Axendi and Volvo recognize the best contact center agents
22.09.2025
Company
Technologies
Assist Me wins 2025 AI Agent Technology Product of the Year Award
02.07.2025
Company
Contact center operations
Contact center teams
Team
Multilingual talent acquisition for CX projects at Axendi
19.06.2025
Company
Team
Generational diversity – how understanding age differences strengthens teams
18.06.2025