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Axendi

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Banking & finance

operations AML/KYC standards
Banking & finance BPO

How to effectively manage quality in KYC/AML processes?

26.05.2026
security and compliance axendi BPO
Company Banking & finance BPO Compliance Healthcare

Axendi achieves ISO 27001 certification — data security proven in practice

09.04.2026
Customer service training session with support agent wearing headset reviewing paperwork with colleague in modern office, discussing call center procedures and improving client communication skills.
Banking & finance Contact center operations Customer service E-commerce Healthcare

How to improve CSAT in call center? Elevating customer satisfaction in 2026

01.04.2026
back office outsourcing poland
Banking & finance AI agents Automation BPO

Top back-office processes that can be automated in banking

31.03.2026
Female customer service agent wearing a headset and red polka-dot shirt works on a laptop while talking to a client in a modern call center.
BPO Banking & finance Customer service E-commerce Healthcare Outsourcing

Outsourcing helpdesku: jak wybrać odpowiedni model współpracy

03.03.2026
Customer service representative wearing headset talking with female colleague holding folders, teamwork and communication at modern office desk with computer.
BPO Banking & finance Outsourcing

Boutique vs enterprise BPO providers: Which model fits your business?

03.02.2026
Customer service representatives wearing headsets work at desktop computers in a bright modern office, providing professional call center support.
Banking & finance Company Contact center Customer service E-commerce Healthcare Outsourcing

From first contact to expert support: Axendi’s 4-tier support model

26.01.2026
Customer service agent wearing a headset works at a desktop computer in a modern office, with other agents at nearby stations and a green apple on the desk.
BPO Banking & finance E-commerce Healthcare Outsourcing

Axendi: Nearshoring customer service outsourcing partner in Europe

23.01.2026
Team of coworkers collaborating at a laptop in modern office, business meeting discussing BPO project strategy and ideas, coworkers brainstorming and planning together at shared workspace table.
Banking & finance BPO Compliance Outsourcing

Team structure in BPO projects for banks and financial institutions

22.12.2025

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Industries

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