Business Service

Business Service

Optimizing day-to-day operations

Keeping your workflows smooth, agile, and cost-effective.

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Operations handled with precision

Built on a foundation of operational excellence and service know-how, our team in Poland delivers results you can measure—through efficient processes, multilingual capabilities, and a flexible approach to your evolving business needs.

Back-office and middle-office services

Data entry & data processing

Accurately capturing and managing business-critical data to support smooth and reliable operations.

Billing & invoicing

Preparing, verifying, and sending invoices with precision to ensure timely and accurate financial transactions.

HR support services

Handling onboarding, scheduling, and HR administration to support efficient workforce management.

Procurement & vendor coordination

Managing supplier communication, order tracking, and documentation to support a seamless procurement process.

Data & business analytic

Turning data into actionable insights to support better decision-making and performance optimization.

Risk management & compliance support

Monitoring processes and documentation to help mitigate risks and ensure regulatory compliance.

Project management support

Coordinating resources, timelines, and deliverables to ensure projects stay on track and meet business goals.

CRM & knowledgebase administration

Maintaining systems and content to ensure teams have access to accurate, up-to-date customer and process information.

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Resources you can count on

With years of experience, strategically located delivery centers, and a strong operational infrastructure, Axendi has the resources to deliver CX solutions with speed, flexibility, and consistency.

16
years on the market
6
operational centers in 4 cities
~1,700
agents
15
spoken
languages
28
technologies and systems available for integration
2M
AI-driven interactions handled annually

Looking to outsource your customer experience processes?

Let’s talk. We specialize in B2B outsourcing for contact center, helpdesk, telesales, and other BPO services and technology.

Share your business needs in the form and one of our experts will contact you within 24 hours to discuss your project scope, delivery model, and pricing.